Meyers Custom Electronics Customer Support -- Tech Note #4
WinCLD Upgrade Instructions:
Upgrading your WinCLD from WinCLD Upgrade Diskette
Applies to: WinCLD Software - All Versions
Last updated: Sunday March 14, 2010.
SUMMARY
This document explains how to upgrade your WinCLD from an upgrade diskette. For instructions on how to create an upgrade diskette by downloading one from the MCE web site, please read Technical Note #1.
To upgrade your WinCLD, you must perform the following steps:
1 - Clean your WinCLD diskette drive.
2 - Backup your product mix to diskettes.
3 - Insert the upgrade diskette and perform the upgrade.
4 - Restart WinCLD system and make sure it is working properly.
Note: You may want to print this document before continuing with the process.
PROCEDURE
- Clean your WinCLD diskette drive:
Note: This procedure involves stopping WinCLD program. This will temporarily result in printer error messages on a Panasonic system, so it should only be done during a low volume period. During this process, you will indicate "Yes" and "No" by pressing numbered keys. The choices change each time, so you won't accidentally press "Yes" twice and skip over a step.
You can obtain a diskette drive head cleaning kit at any office supply store.
 | Make sure you have at least 3 diskettes for each year you have had your WinCLD. |
| Exit WinCLD program by pressing the Esc key and entering the quitting password. |
| Choose 2 - SAVE YOUR PRODUCT MIX DATABASE TO DISKETTE(S). |
| You will be prompted to clean your diskette drive. Don't skip this step. A restaurant is not the best environment for a computer drive. |
| Prepare the cleaning diskette. This usually involves applying a few drops of cleaning solution to the cleaning diskette. |
| Insert the cleaning diskette into WinCLD diskette drive. |
| Press the "1" key to clean the drive. It will take about 30 seconds. |
| Eject the cleaning diskette. |
| Wait 5 minutes for the cleaning solution to dry. |
| Insert the first backup diskette in WinCLD diskette drive. |
| Follow instructions on the screen, feeding new diskettes when requested. |
| When cleaning is complete, you will return to the main menu. |
| Insert the upgrade diskette in WinCLD diskette drive. |
| Choose 1 - RESTART (REBOOT) THE CABINET LEVEL DISPLAY COMPUTER. |
| WinCLD will detect your upgrade diskette. Press "8" to continue. |
| Press the number corresponding to your POS system. For any touch-screen register, choose "1". For Pan-2, press "2". |
| When the upgrade is complete, eject the diskette. |
| Press the "1" key to restart WinCLD. |
| Once WinCLD is up and running, press the "8" key. |
| Make sure orders are being properly received and processed. |
| If no orders are being received, you may need to reboot the register that your WinCLD is connected to. |
Note: Remember to eject the diskette after completing the installation and before rebooting the computer after the installation. Otherwise, the installation process will begin again.
While there have been no known cases where WinCLD computer did not function properly after installing an upgrade, there is an "UNDO" function to roll-back an upgrade if necessary:
 | Connect the full-size keyboard to WinCLD. |
| Exit WinCLD program by pressing the Esc key and entering the quitting password. |
| Press 'Q' to exit to DOS. |
| Type UNDO at the C:\WinCLD prompt, and press the Enter key. |
| Type WinCLD and press the Enter key to restart WinCLD program. |